Return to Help Index| Order Status | |
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| Has my order shipped? | |
| Click the "My Account" link at the top right hand side of our site. Login to your account and under "My Orders" click "Review order / Track Packages" to check the status of your order. | |
| How do I change quantities or cancel an item in my order? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. If you need to make any amendments to the order after it has begun processing, please contact the office. Call: 01793 86 22 10 Email: info@cufi.org.uk |
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| How do I track my order? | |
| Click the "My Account" link at the top right hand side of our site to track your order. | |
| My order never arrived. | |
| Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
| An item is missing from my shipment. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
